Got Questions? We have answres!

Can we pay separate?

Yes, you have 3 options when doing this. 1: You can reserve one ticket online and the rest can be paid in person separately (must be the private booking option) 2: One member of your group can pay the full amount and you can use a third party app such as venmo to reimburse. 3. Each individual can pay separately online as long as the booking is shared, not private.
How much does it cost?

The more people in your team the less the price becomes per ticket. Prices range from $32.95-$39.95 Per Person. Check our pricing page for the full breakdown This price includes the escape room (obviously). Also your own dedicated staff member who will watch over your game from our control room and deliver hints as necessary, its like a best friend in a way. (there's no penalty, ask for as many as you want!) And hey, maybe even a prize if you win! :) Our games are also completely private and we do not charge extra to keep them private. (Teams of 10+ please contact us for group rates)
Is the Escape Room scary?

No, none of our games are scary (this isn't the 2019 blockbuster movie "Escape Room" where we murder you) rather our games are designed to have fun, some elements of the room may be dark adding to the ambiance but this is all for the immersion. Disclaimer: "What Happened at Hawthorne" may be scary for some audiences however the scare factor can be adjusted.
Do you host parties?

Yes! Fill out a contact form or call us to connect with an events coordinator. Give us a buzz: (661) 493-6383
Do you sell gift cards?

Yes! We have physical and online gift cards available, either pick one up in store or purchase one online (Click Here)
Do you give hints?

Were not leaving you hangin' your game master is always monitoring your game, we give hints based on your progression in the game, we will let you solve as much as you can on your own before we offer a hint to help solve a puzzle.
What are your hours?

Monday-Thursday: 4PM-9PM Friday: 2PM-10PM Saturday-Sunday: 10AM-10PM (we accommodate outside horus reservations, contact us!)
Where are you located?

Beautiful Sunny Bakersfield California! Our address is 6225 District Boulevard, Bakersfield, CA, 93313 (Behind stockdale tile, pull to the back of the plaza)
What is your refund policy?

All sales are final, however we understand that plans change so you can keep a store credit with us if your unable to make your reservation, you must call with 4 hours notice to claim credit.
Don't see your question?

Call or email us we're happy to help 661-493-6383 Ingeniousescapeentertainment@gmail.com