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Frequently Asked Questions 

  • How much does it cost?
    Here's The Breakdown: Prices can be as low as $29.95 per player, the more people in your team the less the price becomes per ticket. This price includes the escape room (obviously). Also your own dedicated staff member who will watch over your game from our control room and deliver hints as necessary, its like a best friend in a way. (there's no penalty, ask for as many as you want!) And hey, maybe even a prize if you win! :) Our games are also completely private and we do not charge extra to keep them private. :) (Teams of 11+ please contact us for group rates)
  • Do you sell gift cards?
    Yes! We have physical and online gift cards available, either pick one up in store or purchase one online (Click Here)
  • Is the Escape Room scary?
    No, none of our games are scary (this isn't the 2019 blockbuster movie "Escape Room" where we murder you) rather our games are designed to have fun, some elements of the room may be dark adding to the ambiance but this is all for the immersion. Disclaimer: "What Happened at Hawthorne" may be scary for some audiences however the scare factor can be adjusted.
  • Can we pay separate?
    Yes, you have 3 options when doing this. 1: You can reserve one ticket online and the rest can be paid in person separately (must be the private booking option) 2: One member of your group can pay the full amount and you can use a third party app such as venmo to reimburse. 3. Each individual can pay separately online as long as the booking is shared, not private.
  • Do you give hints?
    Were not leaving you hangin' your game master is always monitoring your game, we give hints based on your progression in the game, we will let you solve as much as you can on your own before we offer a hint to help solve a puzzle.
  • What are your hours?
    Monday-Thursday: 12PM-9PM Friday: 12PM-10PM Saturday-Sunday: 10AM-10PM (we accommodate outside horus reservations, contact us!)
  • Where are you located?
    Beautiful Sunny Bakersfield California! Stockdale: Our address is 6225 District Boulevard, Bakersfield, CA, 93313 (Behind stockdale tile)
  • What is your refund policy?
    We have a strict no refund policy, however we get that plans change so you can keep a store credit with us if your unable to make your reservation and it doesn't expire :)
  • Do you host parties?
    Yes! Let us know what we can do to make your day special! Give us a buzz: (661) 866-5850
  • Don't see your question?
    Call or email us we're happy to help 661-866-5850 Ingeniousescapeentertainment@gmail.com
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